CUSTOMER SERVICE

Contacting Locey’s Gift World

Email us:

 We're here for you -- just tell us your problem, question, suggestion, compliment, or salutation by:

 •Email: Send us an email at [email protected] (including your Membership ID, phone number, email or postal address. We promise to get back to you promptly.

 •Postal mail: you can always relive the glory days of the pony express by writing a letter that includes your name, your Membership ID (if applicable), phone number, and e-mail and/or postal address so we can get back to you promptly (or as promptly as a pony can run). Just mail it to:

Ordering and Payment

· Simply print the Order form, fill it out and mail it with a Certified check, Money order or Personal check (Please note: Personal checks take 2 weeks to verify) to:

Shipping Information

What it costs and how long it takes.

 · Standard shipping rates are as follows:

Up to $14.99	Add $4.05
15.00 - 19.99	Add $4.35
20.00 - 24.99	Add $4.65
25.00 - 29.99	Add $5.45
30.00 - 34.99	Add $6.05
35.00 - 39.99	Add $7.00
40.00 - 44.99	Add $7.80
45.00 - 49.99	Add $8.60
OVER $50.00	Add $9.25

 

· Please allow 2 to 3 weeks for delivery.

 Our No-Hassle Return Policy

 We’re not happy unless you’re happy.

Returns are as easy as 1, 2, 3!

 1. If, within the first 30 days after receipt, you aren't completely satisfied with an item, simply return the item for a refund or exchange.

 2. There is a pre-printed return ticket with your packing slip. Fill out the applicable return information and enclose it with your return. Repackage the item in it's original packaging.

 3. Send the item to Locey’s Gift World via UPS Ground or insured US Postal Service to:

· After 30 days, returns on items with a manufacturer's warranty will be handled by the manufacturer. For manufacturer’s warranties please click here.